Terms, Privacy & Refund Policy
Last updated: 29 April 2026
1. Software Products — Terms of Use
This section applies to software sold by Tiong Creative, including Content Checker Pro.
Licence: Purchasing a product grants you a personal, non-transferable licence to install and use the software on your own devices. You may not redistribute, resell, or sublicense the software.
Updates: Free updates are provided at the developer's discretion. There is no guarantee of future updates or new features.
No warranty: The software is provided "as is" without warranty of any kind. Tiong Creative is not liable for any damages arising from the use of the software.
AI provider usage: Some products use third-party AI services (Anthropic Claude, OpenAI) via your own API key. Your use of those services is subject to their respective terms and pricing. Tiong Creative is not responsible for charges incurred through your AI provider.
2. Privacy Policy
Software products: All project data, analysis results, and settings are stored locally on your device. No data is sent to Tiong Creative or any third-party server, with the following exceptions:
- AI analysis: When you run an analysis, page content is sent to your chosen AI provider (Anthropic or OpenAI) using your own API key. This data is subject to the AI provider's privacy policy.
- Update checks: The app periodically checks for new versions. Only the current version number is compared — no personal data is transmitted.
- Sitemap and page fetching: When you add URLs for analysis, the app fetches those web pages directly. No data about your usage is sent elsewhere.
API keys: Your AI provider API keys are encrypted and stored locally on your device. They are never transmitted to Tiong Creative or any third party.
Purchases: Your name and email may be stored for order fulfilment and support. Payments are processed by our payment partner (currently Paddle), who acts as Merchant of Record. Your payment details are handled by Paddle and are never seen or stored by Tiong Creative.
Contact form: The contact form on this website is processed by Basin (usebasin.com). When you submit the form, your name, email, and message are sent to Basin for delivery. Basin's privacy policy applies to this data. We do not use the form data for marketing.
Website: This website does not use cookies or collect personal data beyond the contact form. No analytics are installed.
3. Refund Policy
We want you to be happy with your purchase. If the software does not work as described, you may request a refund within 14 days of purchase.
To request a refund, email david@tiongcreative.com.au with your order details. Refunds are processed through our payment partner.
Refunds are not available after 14 days or if the software has been substantially used beyond initial evaluation.
4. Contact
For questions about these terms, email david@tiongcreative.com.au.